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TeamQuest Software Solutions

TeamQuest positions 4 major software modules, TQVityl Monitor - TQVityl Adviser - TQVityl Dashboard - TQ Predictor & TQ Surveyor, in the (ITSO) IT Service Optimization Space. These modules allow you to collect & manage IT Infrastructure performance data which can be analyzed, reported and used for real world capacity planning based on queuing models. Enterprise wide performance management & capacity planning can be obtained by using TeamQuest data and (or) any other available performance data collected without the need for replication. We can transform thousands of data points into a single health indicator for faster problem identification and resolution. Anticipate when and where future risks of poor performance exist. We integrate, consolidate, and transform IT and business metrics from any data source into actionable information IT and business leaders need to make informed decisions. (TQVitylOverview) (TQProdOverviewNew)

For more detailed information on our software offering or a request for quote, feel free to contact us.

TQVityl Monitor - CMIS part

Capacity Management Information System is the data collection and management module. Data can be stored locally or centrally (Proprietary, PostgreSQL & Oracle).  It has also the ability to incorporate any data via the User Agent Technology.  Integration with a fault management solution is possible via an alarming feature. In case of large environments these agents can be managed by an Administrator Console and updated/patched via an Update Server.  These capabilities are embedded and part of the CMIS license. (teamquest-cmis.pdf) (agents.pdf) Via the optional module CMIS For Storage we are able to integrate SAN storage data too which gives us the possibility to look, via Surveyor, from server activity down to the actual internal SAN disk devices activity.

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TQVityl Monitor - ANALYZER part

View real-time and historical performance across heterogeneous virtualized and physical environments with Vityl Monitor. Ensure service availability by receiving early warning of potential bottlenecks and drill down into details to identify the root cause and correct the problem before it affects users. Included with Monitor is TeamQuest CMIS (capacity management information system), providing powerful, vendor-agnostic performance data collection, storage, and management for physical servers, virtual servers, cloud instances, and storage systems. (TQVitylMonitor)

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TQVityl Adviser

Understand IT Health and Risk. Use the industry's most accurate algorithms to understand the health and risk of IT and business services with Vityl Adviser. Automatically transform thousands of data points into a single, prioritized health indicator to identify and resolve problems faster. Anticipate when, where, and how many IT resources are needed to meet business demand in the future. Ease your workload using automated algorithmic-based IT risk calculations that provide a view of present and future performance, as well as the time frame and severity of future issues.  (TQVitylAdviser).

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TQVityl Dashboard

Connect IT to Business Value. Eliminate the need for managing and generating manual reports by getting direct access to performance, business, and reporting metrics with Vityl Dashboard. Integrate, consolidate, and transform IT and business metrics from any data source into actionable information IT and business leaders need to make informed decisions. Justify budget requests, show the alignment of IT investments and business objectives, and illustrate the impact of infrastructure and operations on the business. Vityl Dashboard is a business value dashboard focused primarily on the impact of IT on business revenue. (TQVitylDashboard)

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SURVEYOR

This module offers real data center wide capacity planning as it works with any data stored in a relational database without the need for replication. By means of a drag & drop approach of functions the capacity planner can create his own views/capacity reports.  These functions are a in fact little building blocks providing data feed, data mining/filtering/combining and charting/graphing.  Such a view can contain logic so that depending on your custom rules/thresholds breaches more or less automated analysis is done.   (teamquest-surveyor.pdf) With the Surveyor For Storage views you will be able to extend the capacity planning from server/application levels towards the SAN storage. This is an unique solution for real E2E storage management. (teamquest_surveyor_for_storage.pdf)

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PREDICTOR

This is an advanced module for capacity planning since it uses the queuing models. CMIS (TQ Agent) data is extracted, for a period of interest, afterwards calibrated until you have a queue model that can be used for what-if scenarios.  These scenarios may be load increase/decrease, change of hardware, adding activity from other systems and so forth.  For each of these scenarios you will be able to evaluate if and when the server will start to encounter performance issues and for what resource(s).  The components of response give insight in what the workloads are actually consuming/waiting for. With the (TPI) TeamQuest Performance Indicator of CMIS, you can automate the queuing analysis and get warned when the server will get into performance problems.  (teamquest-predictor.pdf)

This process is now fully automated and defined via AutoPredict policies. AutoPredict analysis is used to monitor complex IT environments for potential bottlenecks. You can run AutoPredict analysis on a variety of data sources, TQ Agent based AND  third-party data too, and store the results of the analysis in a database. AutoPredict analysis calculates statistics that you can use to create automated reports that provide forward-looking predictive analysis for your IT services.

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